Terms of use

Eligibility and accounts

The current MXDuro iOS and Android apps are for riders aged 18 and over. Provide accurate age and account information, keep access to your email secure and use one account for yourself. Your verified email and account identifier let you return to the same profile later.

The earlier beta admitted riders aged 16–17. Those legacy accounts remain subject to protected-account restrictions: no adult rider discovery, direct messages or ride planning. This does not make the current native apps available to new under-18 riders. Contact support for account recovery or help with an existing account or subscription.

Using MXDuro

Use the service lawfully and respectfully. Do not harass riders, impersonate others, evade safety controls, scrape personal data, upload illegal or harmful content, expose home or bike-storage locations, or interfere with the service. We may restrict or remove accounts or content to protect riders and MXDuro.

Riding and listings

Event and business information may change. A verified listing means its details were checked against a source; it is not an inspection, endorsement or safety guarantee. You remain responsible for licences, insurance, protective equipment, bike condition, ability, land access, venue rules and confirming details before travelling.

Your content

You keep ownership of content you submit. You give MXDuro a limited, worldwide licence to host, process, display and moderate it only as needed to operate and improve the service. You must have permission to upload it. You can remove ordinary profile and feed content or delete your account, subject to limited lawful safety and transaction retention described in our Privacy policy.

Membership and subscriptions

Where offered, MXDuro Membership is an auto-renewing monthly subscription. The purchase screen shows the features included, subscription length, local price and any introductory offer before you confirm. A free introductory month is available only where shown and where the store determines that you are eligible; it renews at the displayed monthly price unless cancelled.

Apple purchases are charged to your Apple Account. The subscription renews automatically unless cancelled at least 24 hours before the current period ends; renewal is charged within the 24 hours before that period ends. Manage or cancel an Apple subscription in your Apple Account subscription settings. Google Play subscriptions are managed in Google Play, and existing web subscriptions through the MXDuro billing portal. Deleting the app does not cancel a subscription.

The iOS app is licensed under the Apple standard End User Licence Agreement (EULA). These service terms and our Privacy policy also explain use of MXDuro. Free beta or test access does not itself create a paid subscription.

Deletion and subscriptions

You can initiate deletion in the iOS app. Deleting an MXDuro account does not automatically cancel Apple’s separate subscription agreement; cancel it in App Store subscription settings. Where possible, an active MXDuro-managed web subscription will be cancelled before deletion completes.

Availability and liability

We may change, pause or withdraw beta features and cannot guarantee uninterrupted access or that every listing is complete. Nothing in these terms excludes liability that cannot legally be excluded. Subject to that, MXDuro is not responsible for indirect loss or for riding, travel or purchase decisions made from community or third-party information.

Law and contact

These terms are governed by the laws of England and Wales, without removing mandatory consumer rights that apply where you live. Questions can be sent through MXDuro Support.